Pre-arrival
HS classification, valuation review, permit list. We flag any document gap before the vessel or flight arrives.
In-house, not outsourced
Brokers on the payroll. Declarations under our roof.
A surprising number of forwarders subcontract their customs work. Alpinyx does not. Our brokers sit two desks away from our ocean and air planners, which is why we can catch HS-code, valuation and permit issues before a single document hits the SMK queue.
For shippers using duty exemption schemes — LMW, FIZ, ATA Carnet, ICA — we manage the routine filings and the annual reconciliations. We also handle voluntary disclosures, post-clearance audit queries and, on the rare days the shipment is selected for examination, we attend the inspection in person.
- K1 (import), K2 (export), K8 (transhipment), K9 (bonded movement) filings.
- HS classification and pre-arrival valuation review.
- Tariff exemption applications (PU(A), AFTA, RCEP).
- Permit liaison: MAQIS, SIRIM, DOSH, DCA, MOH, KDN.
- LMW and Free-Industrial-Zone movements.
- Voluntary disclosure and Post Clearance Audit support.
What a clearance with us looks like
Five steps. No magic. Just method.
SMK lodgement
K-form filed with attached invoice, packing list, B/L or AWB, certificate of origin and any tariff exemption letter.
Duty & SST settlement
Duty and SST settled by direct debit or your bank guarantee; receipts forwarded for your records.
Release & gate-out
Cargo released, gate-out arranged, and the relevant ports' EDI gate pass shared with the inland trucker.
Sectoral capability
Industries we file for most often.
Electronics & semiconductors
Familiarity with FIZ movements, wafer- and equipment-import documentation, and end-of-life return for repair.
Polymers & chemicals
MSDS pre-review, DOSH notification for scheduled chemicals, and tank-container coordination at Westports.
Food, agri & halal
MAQIS and JAKIM permit liaison, phytosanitary certification, and cool-chain handling on import.
Pharma & medical devices
MDA registration documents, MoH permit liaison, and temperature-controlled clearance through KLIA Pharma.
Machinery & spares
SIRIM CoA filing, type-approval records, and warranty-replacement movements with duty waiver.
Personal effects & PR returnees
Used household-effects declarations for returnees and expatriates, including duty-waiver applications where eligible.
Have a shipment stuck at customs?
Send us the consignment note number, B/L or AWB, and a copy of the documents. We will tell you, frankly, what is wrong and what it will take to get it released.